Insights

Putting 2020 in the Rearview Mirror – A Look Back at an Active Year of Insurance Claims

December 11, 2020

Lynn Neville, EVP, global head of insurance claims at Sompo International, discusses the impact of coronavirus and cyberattacks on insurers in the first of a two part series featured in PropertyCasualty360.

 

Commenting on the effect transitioning to a nearly 100% virtual work environment had on insurers this page year, she commented, “From an operational standpoint, transitioning an entire workforce overnight was a herculean effort for most companies. It made you rethink how you do your business from technology investments to efficiencies and streamlining processes.”

 

Part two of this series will cover the impact of wildfires, hurricanes and riots on insurance claims.

 

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