Sompo International Spotlight Series: Meet Dominick Fiorilli, AVP, Operations

July 14, 2021

Meet Dominick Fiorilli, AVP, Operations


What is your backstory? Tell us about your path to Sompo International.

My original plan was to study law and then enter into politics. I decided against law school but still went to graduate school and worked in the political field for the next 10+ years. Eventually, I decided to transition into the private sector, and I took a compliance job with another carrier that focused on resolving Sarbanes-Oxley Act (SOX) deficiencies and improving operational controls.  Eventually, my responsibilities grew to include all aspects of claims operations and then eventually post-submission UW operations. After nearly six years with that carrier, I accepted my position as the AVP of Operations at Sompo International.


Give us three words to describe Sompo International.

Dynamic, Evolving, Forward-looking.


What is a trend you feel is impacting the industry and more specifically, your role at the moment?

The insurance industry, like all others, was forced to confront a pandemic which caused it and its employees to reconsider the role of the traditional professional environment.

It is impossible to know exactly how the ripple effects of the pandemic will shape this effort, but I do think the industry may feel a more considerable impact relative to the more generationally diverse industries.

As someone that leads a team, I’m always looking through this lens of an ever-changing industry to inform my leadership style, communication, and long-term resource planning so we can be well-positioned to meet our internal customers’ needs.


What advice do you have for prospective Sompo International candidates?

To borrow a line from someone wiser than me – “Run to something, not away from something.” If you enjoy working in a dynamic environment with people that are willing to challenge conventional wisdom, you should run to Sompo International.


Think back to your college graduation day. What is one thing you would tell yourself then?

Define your goals more clearly or, in some cases, define the steps to achieve said goals more clearly. It’s not enough to have an idea of what you want- you must be specific and have a plan, but also know when to adapt to circumstances.


What would you do for a career if you weren’t doing this?

Practically speaking, I can’t see myself doing anything other than operations. It combines multiple elements that I like working with and I greatly enjoy what I do here.

But if I won the lottery –  I would be a writer.


Tell us something about yourself that would surprise us.

I’m a dual citizen of the US and Italy. Dual citizenship isn’t terribly uncommon, but people still seem a bit surprised when they hear someone can be a citizen of two nations and have two passports.

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