At Sompo, our claims team is an integral component of the underwriting process, and we align our claims professionals with each of our specialty product lines and geographies.
Providing Outstanding Claims Service
- Fair and appropriate outcomes for our insureds
- Efficient service, timely responses and fast payment of covered claims
- Value-added expertise from product and industry specialists
Experienced and Empowered Claims Professionals
We understand claims can have a significant impact on our insureds and assign dedicated claims professionals to each account at the start of our partnership.
- Our claims professionals have extensive industry and product knowledge and are held to the highest standards in the industry.
- Our structure affords each client with direct access to experienced claims professionals who are empowered to make decisions.
- We work with our underwriters and distribution partners to build a collaborative relationship with each insured to understand our clients’ changing needs.
Global Resources, Local Expertise
Our in-house teams of claims professionals are located in the world’s largest insurance markets, offering multiline capabilities to support accounts around the globe.
- Our global network of claims professionals ensures that every account, whether small business or large corporation, has a primary contact to coordinate claims handling across geographies and coverages.
- We are trusted advisors to our clients, bringing knowledge of the nuances of each particular jurisdiction.