Insurance Claims

At Sompo, our claims team is an integral component of the underwriting process, and we align our claims professionals with each of our specialty product lines and geographies.

Providing Outstanding Claims Service

We deliver:

  • Fair and appropriate outcomes for our insureds
  • Efficient service, timely responses and fast payment of covered claims
  • Value-added expertise from product and industry specialists

Experienced and Empowered Claims Professionals

We understand claims can have a significant impact on our insureds and assign dedicated claims professionals to each account at the start of our partnership.

  • Our claims professionals have extensive industry and product knowledge and are held to the highest standards in the industry.
  • Our structure affords each client with direct access to experienced claims professionals who are empowered to make decisions.
  • We work with our underwriters and distribution partners to build a collaborative relationship with each insured to understand our clients’ changing needs.

Global Resources, Local Expertise

Our in-house teams of claims professionals are located in the world’s largest insurance markets, offering multiline capabilities to support accounts around the globe.

  • Our global network of claims professionals ensures that every account, whether small business or large corporation, has a primary contact to coordinate claims handling across geographies and coverages.
  • We are trusted advisors to our clients, bringing knowledge of the nuances of each particular jurisdiction.
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