Anna Fleming

Anna Fleming is Chief Operating Officer for Sompo UK, responsible for Underwriting Operations, Delegated Underwriting Operations, Change and Transformation, and Conduct. Prior to joining Sompo, she held COO roles at AXA Retail and the Motor Insurers’ Bureau, and has extensive claims experience, including serving as UK interim Chief Claims Officer at Zurich Insurance.

With deep expertise across transformation, IT, claims, sales and service operations, complaints, and risk management, Anna brings a broad and strategic perspective to her role. She is also a passionate advocate for diversity and inclusion, championing women in the insurance industry, and is a non-practising solicitor.