As consumer confidence rises faster than many within the Hospitality industry can hire, properties can expect to be short-staffed and overwhelmingly crowded. So how can hotel management maintain a safety culture, mitigate loss exposures and reduce risk during such a hectic time?
The consensus is that as much as things are improving, staffing issues are more concerning than ever. According to Glen O’Connor, SVP, Risk Control Technical Director, Sompo Global Risk Solutions, with safety a key priority, yet time at a premium, there are three top risk-management areas that hospitality operators should focused on right now. 1. Prioritize training for existing and new staff to help reduce work-related accidents. 2. Focus on employee retention programs, including flexible schedules, appropriate pay increases and safety incentive programs. 3. Implement de-escalation training so that staff can address unexpected circumstances with grace and professionalism.
Read the full Hotel Management article to learn more.
About Sompo
Sompo Holdings Ltd. is a global specialty provider of property and casualty insurance and reinsurance, headquartered in Bermuda. Through its operating subsidiaries, Sompo writes agriculture, professional lines, property, marine, energy, casualty and other specialty lines of insurance and catastrophe, property, casualty, professional lines, weather risk and specialty lines of reinsurance. Sompo companies are wholly owned subsidiaries of Sompo Holdings, Inc., whose core business encompasses one of the largest property and casualty insurance groups in the Japanese domestic market. We maintain excellent financial strength as evidenced by the ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard and Poor’s on our principal operating subsidiaries. Sompo’s headquarters are located at Waterloo House, 100 Pitts Bay Road, Pembroke HM 08, Bermuda and its mailing address is Sompo, Suite No. 784, No. 48 Par-la-Ville Road, Hamilton HM 11, Bermuda.
For more information about Sompo, please visit www.sompo-intl.com.