At Sompo International, our claims team is an integral component of the underwriting process, and we align our claims professionals with each of our specialty product lines and geographies.
Committed to providing outstanding claims service, we deliver:
- Fair and appropriate outcomes for our insureds
- Efficient service, timely responses and fast payment of agreed claims
- Value-added expertise from product and industry specialists
We aim to provide the highest level of service for our customers so our Claims professionals are aligned with each of our specialty product lines and geographies and claims representatives are assigned to an account at the start of the partnership, even before a claim is reported. We believe this approach is critical not only to ensure efficient and responsive claims processing for each client, but also to provide valuable insight on trends and emerging risks. We actively encourage open communication with our clients, allowing them ready access to claims decision makers.